# Ensuring Retail and Grocery Supply Chains Can Deliver Every Day

Shoppers don’t care if shipments are late or that messy item data caused products not to be on the shelf. But we know that there is daily friction across item setup, ordering, receiving, and supplier compliance that affects your customers and your business.

SPS Commerce helps retailers and grocers orchestrate their supplier network from item setup to sell-through performance so inbound becomes more predictable, receiving flows smoothly, store rework drops, so products get where they need to be to meet consumer demand.

## The Challenges in Keeping Retail & Grocery Supply Chains running smoothly

Retail and grocery operations rarely break from one big failure. Daily misalignments (no acknowledgements, incomplete or inaccurate ASNs/labels, item setup gaps, and suppliers interpreting requirements differently) add up fast. With seasonal peaks and margin pressure, those issues create receiving dwell, lower OTIF/fill, and availability risk.

Companies that win rely on orchestration that makes supplier coordination repeatable at scale. SPS Commerce delivers this ability with a network driven solution that includes onboarding, drives adoption, keeps requirements current, and turns execution data into measurable improvement.

## What’s Holding Your Supply Chain Back Right Now?

Pick the challenge you want to solve and see how SPS makes it easier.

### Onboard Suppliers and Customers Faster (without more internal workload)

Bring new suppliers, categories, and programs to market quickly with a repeatable onboarding motion that works for suppliers of every size without custom integration work. Reduce back-and-forth and accelerate time-to-first-correct-transaction so launches stay on schedule.

[Learn More →](https://www.spscommerce.com/products/supply-chain-performance-suite/relationship-management/)

### Improve Inbound Reliability and Receiving Readiness

Increase the percentage of shipments that arrive right the first time with accurate ASNs, compliant labels, and routing-guide alignment. Keep receiving teams focused on throughput by preventing dock-side exception handling.

[Learn More →](https://www.spscommerce.com/products/supply-chain-performance-suite/)

### Prevent Stockouts With Earlier Signals

Spot risk earlier with shared order and shipment status across suppliers, DCs, stores, and eCommerce. Intervene sooner to protect on-shelf availability and service levels across stores and eCommerce.

[Learn More →](https://www.spscommerce.com/products/supply-chain-performance-suite/performance-management/)

## Leaders across Retail & Grocery trust SPS to keep them moving forward.

### 360% ROI

Over 3 Years

### $2.9M NPV

Over 3 Years

5%

### Reduction in Stockouts by year 3

*Source: The Total Economic Impact™ Study of SPS Commerce, conducted by Forrester Consulting on behalf of SPS Commerce, 2025.*

#### Testimonials

“Collaborating closely with our vendors through a long term strategic partnership with SPS Commerce has been instrumental in navigating these complexities.”  
Jeff Szabo | Cash App Lead, Eagle Foods | VP of Supply Chain Planning, Canadian Tire

“(The SPS solution) was directly responsible for reducing costs and for a marked reduction in trouble tickets. It improved distribution center productivity, flow and service levels.”  
Al Soltanian | Project Manager, Burlington

## The SPS Network Advantage for Marketplace Sellers

### The Network Foundation

Shared operational reality that makes automation and AI trustworthy.

### Embedded Expertise

Experience built into the network, not managed by your team.

### Multi-Solution Portfolio

A comprehensive portfolio that’s built to scale with you.

### Expansive Ecosystem

400+ system partners extend intelligence across real-world environments.

### Agentic Intelligence

AI agents that recognize patterns, anticipate issues, and take action before problems surface.

[Learn More About Our Network](https://www.spscommerce.com/why-sps/network-advantage/)

## All SPS Commerce Solutions for Brands

Built to power seamless and intelligent coordination across supply chains.

### Build your AI-ready foundation from day one.

- [Supply Chain Relationship Management](https://www.spscommerce.com/products/supply-chain-performance-suite/relationship-management/)
- Relationship Center
- [EDI / B2B Data Connectivity (item, order, shipping, invoicing)](https://www.spscommerce.com/edi-software-advice/)
- [System Integrations & Automations](https://www.spscommerce.com/products/integrations/)

### Automate workflows with intelligent coordination.

- [Order Central](https://www.spscommerce.com/products/order-central/)
- [Fulfillment](https://www.spscommerce.com/products/fulfillment/edi/)
- [Assortment](https://www.spscommerce.com/products/assortment/)
- [3PL Warehouse](https://www.spscommerce.com/products/sps-for-3pls/)

### Turn network intelligence into predictive insights.

- [Supply Chain Performance Management](https://www.spscommerce.com/products/supply-chain-performance-suite/relationship-management/)
- Performance Center
- [Analytics](https://www.spscommerce.com/products/analytics/)
- [Revenue Recovery](https://www.spscommerce.com/products/revenue-recovery/)

[View Complete Solutions Overview](https://www.spscommerce.com/products/)

## Ready to Move Forward?

Turn supply chain chaos into predictable performance.

[Talk to an Retail & Grocery Expert](https://www.spscommerce.com/audience/retail-grocery/)  
[Request a Demo](https://www.spscommerce.com/contact/)  
[Contact Sales](https://www.spscommerce.com/contact/ "Contact Sales")